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Question: 1 / 400

If a client shows signs of discomfort during a service, what should the stylist do?

Continue with the service while monitoring

Stop the service immediately and assess the situation

Stopping the service immediately and assessing the situation is the appropriate action for the stylist to take when a client shows signs of discomfort. This response prioritizes the client's well-being and safety. By halting the service, the stylist can directly address any concerns or issues the client may be experiencing, ensuring they feel comfortable and cared for.

Assessing the situation allows the stylist to determine the cause of the discomfort—whether it is due to an allergic reaction, a physical ailment, a reaction to products used, or simply a personal discomfort with the procedure. By actively engaging with the client in this way, the stylist demonstrates professionalism and attentiveness, creating a safer and more trusting atmosphere. This course of action also opens up the opportunity for the stylist to provide alternative solutions or adjustments to enhance the client's comfort.

Continuing with the service while monitoring or asking the client to relax without addressing the discomfort directly may overlook the client’s needs and could potentially exacerbate the problem. Referring the client to another professional without understanding the issue might miss a chance to resolve the situation and could leave the client feeling neglected. Therefore, halting the service and evaluating the circumstances ensures a responsible approach to client care.

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Ask the client to relax and carry on

Refer the client to another professional

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